Privacy Policy

Effective from: January 17, 2025

At SparkleGem, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the steps we take to ensure its protection. By using our website and services, you consent to the practices outlined in this policy.

Information We Collect

We collect personal information when you visit our website, place an order, or interact with us. The types of information we collect may include:

  • Personal Information: Name, email address, phone number, and billing/shipping address.
  • Payment Information: Credit card or payment gateway details (we do not store sensitive financial information).
  • Usage Data: Information on how you use our website, such as IP address, browser type, and browsing behavior.

How We Use Your Information

We use your personal data to provide the best shopping experience and ensure the smooth processing of your orders. Here’s how we use the information we collect:

  • Order Processing: To complete and manage your purchases, including shipping and handling.
  • Customer Service: To respond to your inquiries, provide support, and address any concerns.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and special offers related to SparkleGem’s products and services. You can unsubscribe at any time.
  • Improvement of Services: To analyze customer preferences and improve the functionality of our website and product offerings.

Data Protection

We take data security seriously. To protect your personal information, we:

  • Use SSL Encryption: Our website is equipped with secure sockets layer (SSL) encryption to protect your data during transmission.
  • Limit Data Access: Only authorized personnel have access to your personal data, ensuring your information remains confidential.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in fulfilling orders and improving services, such as payment processors, shipping companies, and customer support teams. These third parties are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, such as remembering your preferences and improving site performance. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Access Your Data: You can request access to the personal information we hold about you.
  • Update or Correct: If your information is inaccurate or incomplete, you may request corrections.
  • Delete Your Data: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
  • Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by following the unsubscribe instructions or contacting us directly.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete the data.

Changes to This Policy

SparkleGem reserves the right to update this Privacy Policy. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:

Contact Information:
Email: info@sparklegemm.com
Phone: 248 – 359 – 3286
Address: 14 Stony Run Stevens, Pennsylvania
Website: sparklegemm.com